“Now almost two months have passed without a response and satisfactory replacement.” “the interior illustrations looked terrible - white vertical lines running through them” “One of my books that has been for sale since 2019 was just sent to a buyer with a chapter added that I didnt write.” “four random (not consecutive) pages fell out in the first few chapters. “Something very wrong is going on at Amazon and kdp.” My payments have started to fail a year and a half ago…” “Since Amazon took over, it’s been a nightmare to deal with them. “I keep getting passed around to customer service representatives” “KDP is horrible, please believe all the negative reviews.” “Why a book with a printing cost of $13.90 and a sale price of $24 only gets $.50 in royalties?” “Amazon printed and shipped the wrong contents for my paperback using my cover.

“KDP is killing my business and I need help!” “I wrote to Amazon’s legal department and included copies of all of my unanswered emails, questions, postings etc. “They still have not paid me royalties and i doubt they ever will.” “Why did Amazon just close my 10 year old account”

“I have never experienced-or even imagined-a company and its associates being so utterly negligent, incompetent, and indolent…” “This e-mail stated that they would be keeping ALL of my royalties…” “Worst Customer Support I Have Ever Experienced” In case you don’t have time to read all of the detailed complaints at the links below, here are some snippets: The stories about very bad customer service seem endless.Some authors have accused Amazon KDP of not paying their royalties.There are complaints about long delivery times (weeks) for copies authors order for themselves.Authors continue to report printing and binding issues.Some Amazon KDP authors have had their author accounts and their books suddenly terminated.

Amazon kdp