But since it is not possible to upgrade her TV9 to anything newer, because it is not possible to upgrade her iMac's OS to anything newer than OSX 10.6.x, the effect is that I am now under great pressure to help quickly before TV14 disconnects me off.

I do appreciate being told the rules (5 minute limit, then no new connections for a few minutes). But that is not possible to do!Įven worse, my TeamViewer 14 disconnected me from her after 5 minutes, then banned a reconnection for a few minutes. When I signed in today to my mother's old iMac my TeamViewer 14 told me I needed to update her TV from 9 to 14.

There is a lot of old Mac hardware still running daily that is not capable of running an OSX newer than 10.6, and a TeamViewer higher than v9. It’s about the revenue your not collecting. And while people can say that a new computer can be under $1k, if it is connected to a specific instrument worth over $50k and newer hardware doesn’t support ISA cards, GPIB interfaces or alike, you stay with older.īe honest in the reasons. It would be to do with specific application or hardware compatibility. Something they have needed for MANY YEARS is a proper MSP pricing model.Īnd even Apple understand that while they have upgrades for the operating systems, there are specifics as to why people need to run older versions. They could easily continue support for the V9 host services in the latest version remotes, but customer support is secondary to revenue streams. There are corporate and MSP that paid $3k plus for the perpetual licences and are still using them rather than paying $2k per year for less features. Teeamviewer have disabled V9 support purely because it was the last perpetual licence version before they moved to the monthly subscription model in V10. I don’t think I have read a bigger load of **bleep** in my life!

Old teamviewer versions